Privacy Policy

We only gather personal information in the cases where this is relevant for us, and we only want to gather personal information if it is relevant for your activity at Wila.

By gathering, processing and applying of your personal information, we always respect all relevant and effective legal provision.

We only want to store your personal information as long as we are prescribed a legal obligation or as long as it is relevant for the purpose for which it is gathered.

Information we gather

If you seek to buy and receive a product or service from us, we need to gather certain pieces of personal information to complete the trade and to offer you our services.

Wila gathers and processes your personal information when you do the following:

  • Visit our website
  • Send us questions, claims or feedback

The data processors liable

The data liable for gathering, processing and application of your personal information on www.wila.dk is Wila, Mads Clausens Vej 14, 8600 Silkeborg.

Treatment basis and purpose

Your ordinary contact information such as name and address are only gathered to deliver the product or service you have bought from us. Your e-mail address is gathered to send you an order confirmation and a delivery confirmation.

Your information (except for your e-mail address, if you have given consent for receiving offers) will be deleted three years after you have received your product or service.

Legal basis for processing

The legal basis for our processing of your personal information depends on the purpose:

  • Processing necessary to fulfil a purchase or delivery is based on the performance of a contract.
  • Processing for marketing purposes (e.g. Facebook, LinkedIn, Sleeknote) is based on your consent, given via our cookie banner.
  • Processing necessary for the security and technical operation of the website (e.g. bot protection) is based on our legitimate interest in keeping the website secure and functional.

Other receivers of personal information

We do not sell your personal information to third parties.

We use the following external services on our website, which may process personal information such as your IP address and browsing behaviour on our behalf:

  • Simply – our website hosting provider
  • Matomo – website statistics and analytics
  • Cloudflare – bot protection and security
  • Google – bot protection (reCAPTCHA)
  • Meta (Facebook) – marketing and advertising
  • LinkedIn – marketing and advertising
  • Leadinfo – identification of visiting companies for sales and marketing purposes
  • Sleeknote – on-site pop-ups and lead generation

These services only process your information to the extent you have given your consent via our cookie banner, except where the processing is strictly necessary for the website to function.

We have data processing agreements in place with our data processors, which is our and your guarantee that they conform with effective laws on the protection of your personal information.

You can see a full list of the specific cookies used, their purpose and storage duration in the Cookies section below.

Your rights

As a registered user, you have a number of rights that we at any time will ensure fulfilment of. You have the right to request us for the following:

  • To access to and the right to have your personal information changed
  • To have your personal information deleted

If you do not longer want us to process your personal information or want to us limit the processing of your personal information, you can send a request regarding this to mail@wila.dk

Right to complain

If you are not satisfied with how we process your personal information, you can lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
www.datatilsynet.dk

Cookies

“At Wila A/S, we have a dedicated and skilled staff who perform all tasks with common sense, great professionalism, pride and expertise.”